Concerns about Sweetwater County's emergency reporting system have prompted the Sheriff's office to issue a statement. Detective Dick Blust, Jr. says the concerns came because many callers do not hear a ringback
Blust says that when a 911 call is placed through one of the carrier companies effected, the caller doesn’t hear a ringback until the connection is made to the phone system at the Communications Center.
In the meantime, Blust says that if you have an emergency and call 911, stay on the line until the Communications Center picks up It should take five to fifteen seconds, depending on the carrier.
Blust says that when a 911 call is placed through one of the carrier companies effected, the caller doesn’t hear a ringback until the connection is made to the phone system at the Communications Center.
In the meantime, Blust says that if you have an emergency and call 911, stay on the line until the Communications Center picks up It should take five to fifteen seconds, depending on the carrier.
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